A Study of the Effect of Incentive System on Job Performance- Locus of Control as a Moderator

Tourism industry is regarded as the star in the 21st century, the reasons are not only creating the opportunities for employment, but also earning foreign exchange with significant benefits. Moreover, tourism industry plays an important role on the local economical society developement . According to Tourism Bureau with the statistical data, all the employees of the tourist hotels in Taipei city, the New Taipei city, Taichung city and Kaohsiung city excess nearly fifty percent of employees of the hospitality industry in Taiwan. Therefore, this study will focus on the employees in the tourist hotels (including international tourist hotels and general hotels in the four biggest city in Taiwan. There are 300 questionnaires will be conducted. Amos will be an analytical tool. SEM explains the causal relationship among variables to verify the hypothesis. The purpose of this study is to propose and test an integrative model of job performance by conceptualizing that job performance is influenced by job satisfaction and incentive system. The results indicate that incentive system have an indirect relationship on job satisfaction, and prove that job satisfaction is a mediator and locus of control is a moderator in the research framework.